Borrower Frequently Asked Questions

Below please find answers to commonly asked questions.

How do I schedule an ACH Payment?

Go to your loan page and click on the ACH button.

Where do I download or view my monthly statement of account?

You can find this information under Attachments on your loan page.

Where can I mail payment and who do I make it payable to?

Though we find that ACH is faster and easier, if you prefer to mail in your payment, please make your check payable to Superior Loan Servicing, and send it to:

Superior Loan Servicing
7525 Topanga Canyon Blvd.
Canoga Park, CA 91303

Be sure to include your loan number (or property address) on the check.

When is my payment posted to my loan?

All payments are posted when received in our office. ACH Payments are credited the following business day after the scheduled date.

 

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